Cryptostorm; an edgy name, focusing on anonymity and privacy. Cryptostorm dubs itself a no-compromise network security tool because it is anonymous and open-source. Looking at their website, it is easy to see that they think highly of their product.
Aside from marketing hyperbole, how does Cryptostorm fare as a VPN offering? Let’s find out.
Cryptostorm VPN Pros
Torrenting Policy: No restrictions on torrenting
Cryptostorm 100 percent allow and even endorse torrenting and other P2P activities through their VPN platform. After all, it is open-source and completely anonymous.
This, in addition to the fact that Cryptostorm is highly secure, means that it’s a great option if you want to participate in torrenting or P2P activities… well, it would be if it wasn’t for the very low speeds (more on that in the Cons section).
Looking for VPNs that support torrenting with high speeds? Check out this list.
Pricing & Plans: Decent pricing and a lifetime option
Cryptostorm has quite a few plans in place. Using your credit or debit card through PayPal, you can either subscribe to the service or make a single order. Single orders can also be purchased with Bitcoin and other cryptocurrencies.
PayPal subscription options:
- $52 annually for four devices
- $6 monthly for one device
- $1.86 weekly for one device
PayPal and cryptocurrency single order options:
- $6 per month for one device
- $16 quarterly for two devices
- $28 bi-annually for three devices
- $52 annually for four devices
- $256 for a lifetime subscription, usable across six devices
Logging Policy: No logs
Cryptostorm has openly stated that they don’t keep any logs at all, however, user activity can be monitored by them in real-time. This can be disabled within the app, though.
DNS Leak Test: No leaks to be found!
We ran Cryptostorm through the usual testing websites and found no leaks.
Our real IP address remained hidden and we saw no causes for concern when looking at both DNS and WebRTC leak tests.
Encryption and Protocols: One secure VPN
Cryptostorm uses OpenVPN that works over TLS/SSL. The encryption used is known as ChaCha and although this is not yet widely used or known, it is just as secure as AES-256 with the added bonus of extra speed. It is specifically optimized for use with mobile devices, too. Or so they say.
For these reasons, Cryptostorm is very secure.
Cryptostorm’s data is protected further with the availability of a public encryption key system known as ECC. The use of this system is optional for the end-user, along with the type of encryption signature that can be used with it. With ECC, information can only be decrypted with a private key.
Without going into too much detail, ECC uses mathematical functions to decrypt keys and unlock information.
All you need to know that this is an additional optional level of security that really makes Cryptostorm stand out.
Kill Switch: Yep, it’s got one
There is a kill switch available in Cryptostorm that can be toggled under Options and then Security. This should always be enabled; it prevents your real IP address from being exposed should you lose connection to the Cryptostorm service.
Payment Methods: Plenty of options for paying
Cryptostorm has three major payment options and, as you would imagine, these include cryptocurrencies. Current payment options are:
- Credit or debit card via PayPal
- Altcoins (Litecoin, Monero, etc)
Device Compatibility: All your devices, and then some
Cryptostorm doesn’t disappoint on the device compatibility front; available natively for Windows, Mac, iOS, Linus, and Android, it’s easily installed through a one-click process. Additional configurations are available, but these are quite technical in nature. This is hardly surprising, given the open-source nature of Cryptostorm and the type of user they target.
Cryptostorm can also be installed on suitable routers, too. This means that other devices such as smart home assistants, games consoles, and refrigerators can all be protected. It is also compatible with TOR.
Sign-Up Process: Token-based system equals an easy sign-up process
Because Cryptostorm operates on a token-based system, there is no registration process; no personal information is divulged aside from that associated with your PayPal account. If you pay with Bitcoin or any other cryptocurrency, there are no privacy concerns to be had.
As the system is based on tokens, all usage information connected to that token cannot be traced back to an individual. Cryptostorm claims that their tokens are regularly deleted, too. Because some people have annual tokens, we can’t confirm how exactly that works with their token deletion process.
What we think they mean is that once tokens are expired, they will eventually be deleted along with all data associated with it.
For this reason, more privacy-conscious individuals should stick to tokens with a shorter lifespan.
Cryptostorm VPN Neutral Points
Refund Policy: Refunding with some reasonable catches
Cryptostorm’s refund policy is a little different to some other providers.
You can get a refund if you are dissatisfied with the Cryptostorm service and have used less than 50% of your token’s duration. So, if you bought one month’s access and tried to get a refund the day before it expires, you would be ineligible.
To get a refund you simply need to send an email to [email protected]
Product Interface: It’s all a bit wonky
Cryptostorm is not a pretty product.
Starting with their website, it looks like a rushed job; it seems very little attention or time was spent making their website look good, with poor formatting and strange color combinations and backgrounds.
They also don’t seem to have made an effort to make any of the information displayed above understandable. That being said, it’s clear that their product is aimed at more advanced users.
The VPN itself is easy enough to use. When you’ve downloaded it and ran the installation wizard, you’ll be met by this screen:
A very basic and no-frills piece of software.
If you are using the Cryptofree version, then you’ll need to open the drop-down list next to ‘Update’ and select Cryptofree. You can then press connect.
If you are using their premium service, then you’ll need to paste in your token and select a country from the drop-down list before hitting connect.
Under Options you will find some self-explanatory start-up options, options for which ports the VPN should use, and security options.
Cryptostorm VPN Cons
Servers and Locations: Server choice falls well short of our mark
At the time of writing, Cryptostorm offers around 30 servers spread across North America and Europe. This number changes frequently as new servers are added and older servers are removed. There are no servers in areas such as South America and Africa, and only a few locations give you the option to choose between multiple servers.
Compared to other VPN providers, the number of servers and locations is lacking; it’s not good.
The only way you can see a current list of available servers is by downloading Cryptostorm and checking inside the app.
As a free user, you can only use the capped Cryptofree server.
VPN Speed and Performance: Capped free service, uncapped if you pay
Cryptostorm’s free service, Cryptofree, is capped at 160Kbps down and 120Kbps up. No matter how good your regular download speeds are, you will be capped. Their premium service, however, is uncapped. Let’s take a look at what kind of speeds we are getting.
For a fair comparison, we measured our download speeds prior to connecting to the Cryptostorm service. These were the results:
We then connected to a European server, Switzerland:
We then connected to their US server:
These results aren’t good at all and represent over an 80% decrease in download speeds. If, for example, you had download speeds of 50Mbps and used Cryptostorm, you’d be looking at reductions of 40Mbps or more, resulting in you getting less than 10Mbps.
This is unacceptably slow and completely unsuitable for activities such as Netflix or torrenting.
Netflix Test: No Netflix access here
We tested streaming on a couple different Cryptostorm servers and found that Netflix did not work on any of them. This is unsurprising given that Netflix has been cracking down on VPNs for a couple of years now, and Cryptostorm’s servers have remained unchanged.
When trying to visit Netflix, we were met with the typical error telling us that we are using a VPN.
You’re much better off with the VPNs on this list to bypass Netflix’s proxy blocker.
Customer Support: Email only
The only method of support available is email-based and it’s not a ticketing system. There is a forum; however, that doesn’t appear to be of much help to many people. There’s no live chat support or a knowledge base. There is an FAQ section but that isn’t much help, either.
We did send an email and didn’t receive a reply before publishing this review.
Given that this is quite an advanced product, you’d expect there to be some on-site literature. Because it is open-source though, GitHub is quite a valuable resource. Still, newbies beware; you will have trouble looking for answers if run into problems
Cryptostorm VPN as a Business
Cryptostorm is quite an interesting business. Its Canada-born creator, Douglas Spink, has been the subject of much controversy due to his private affairs—we will let you look this up for yourself—but this shouldn’t detract from Cryptostorm as a service… Should it?
The company itself is based in Iceland. Although it is not recognized as the go-to place for privacy, they do not participate in any intergovernmental agreements such as Five Eyes.
Cryptostorm VPN Conclusion: Worth a shot if you’re into treading into untested territories
Despite its founder and a few setbacks in terms of speed and product interface, Cryptostorm shows great promise.
If you are privacy-minded, then this should be higher up your list of potential VPNs.
Paying with cryptocurrency, you can benefit from 99.9% uncompromised privacy. Their token-based system means that there is no account that you can be tied to, and OpenVPN combined with ChaCha plus an extra ECC layer if opted for, alongside no leaks and a kill switch, means that you will never run the risk of being exposed.
Price-wise, it is a relatively cheap service.
While it is quite technical and far from being nice to look at, Cryptostorm is a VPN that does its job – a VPN for privacy with tokens.
But for those of you who want a rock-solid service, we recommend the picks on our top 10 list.